Problem : The error is caused by the TV master card's capture driver not installed. Solution : 1. Go to Control Panel | System | Device manager 2. Look for a "Yellow question mark" described by windows 95 and 98 as "Other Devices" Note : If you do not see a "Yellow question mark" in device manager then skip to step 4. 3. Click on the + to bring out what is under "Other Devices". 4. Look for "PCI Multimedia Video Device", highlight the item and click on "Remove". Note : If you do not see "PCI Multimedia Video Device", skip to step 5. 5. Insert the TV master CD into your CD-ROM. 6. Reboot your system. 7. When windows 95 or 98 prompts you for "PCI Multimedia Video Device" driver, specify the driver location using either "other location" or "specify location" button to :\English For example: if "D" is the CD-ROM drive letter, then the path is D:\English 8. Follow the rest of the installation procedures on the screen and click "Finish" when finished. 9. You have successfully installed the TV master's capture driver. Technical Support can be reach at (408) 522-3228 Monday thru Friday 8:30AM to 5:30PM PST